Hampton Inn & Suites Greenville-Downtown-Riverplace

Hampton Inn & Suites Greenville-Downtown-Riverplace

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Hampton Inn & Suites Greenville-Downtown-Riverplace Reviews

Guest reviews are submitted by our customers after their stay at Hampton Inn & Suites Greenville-Downtown-Riverplace

Guest reviews

• Hampton Inn & Suites Greenville-Downtown-Riverplace
  Single

  8.210

  Location, Clean, Convenient

  Price

• Hampton Inn & Suites Greenville-Downtown-Riverplace
  10.010

  The hotel was very clean and nicely decorated. The staff was extremely nice and accommodating! The breakfast was delicious! Beds were soft and clean! The views were nice! I had a king with balcony! Balcony definately worth it. Could sit on the balcony and drink coffee and look at the river. The valet service was great. I will definately stay here again!

  Just wish you had a pool!

• Hampton Inn & Suites Greenville-Downtown-Riverplace
  9.610

  We were only here one night but have no complaints whatsoever. The best location if you are attending a show at the Peace Center. Just walk across the Reedy River Bridge and you are there. Would highly recommend.

  Parking was a bit of a problem. Very full garage but there is an addition under construction.

• Hampton Inn & Suites Greenville-Downtown-Riverplace
  10.010

  Only very positive impressions: comfortable bed, beautiful location, breakfast from heaven, and one of the best showers anywhere!

  No negatives during our stay!

• Hampton Inn & Suites Greenville-Downtown-Riverplace
  6.210

  Bed was very comfortable.

  The location of the room we were given was awful. We were in a corner near the linen closet. We heard every time the door was opened. Not only that but we has a horrible view...the wall of the next building and the roof top with all the air conditioning units. Very disappointing!

• Hampton Inn & Suites Greenville-Downtown-Riverplace
  7.410

  Breakfast was great and the food staff was AWESOME! The lady that ran the breakfast each morning made you feel special. The location and view of the river is amazing.

  I felt like we over paid. The room was okay nothing spectacular and it was probably the most expensive hotel on the river.

• Hampton Inn & Suites Greenville-Downtown-Riverplace
  10.010

  Amazing! Staff was fabulous, accommodations were beautiful and location was perfect. Arranged a bachelorette party and let the bride and groom stay the night, so not aware of comfort but I couldn't have chosen a more perfect location. Thank you!

  Construction surrounding hotel, but not their fault.

• Hampton Inn & Suites Greenville-Downtown-Riverplace
  6.210

  This is a nice hotel and it was especially nice to include a breakfast.

  I was extremely frustrated because I arrived in Greenville for a wedding on Saturday at 2:45. Check-in was at 3 and I asked if I could get into my room 15 minutes early. They said no. And the follow up was the "room will not be ready until 3:30". I told them that was unacceptable because I had to be at a wedding at 4PM. It didn't seem to matter. The front desk kept calling the cleaning staff but no one seemed to be in a big hurry. I lived in Greenville for 12 years and decided to treat myself to a hotel stay downtown when coming back in town for this wedding. I was disappointed that the room couldn't be ready by 3PM. And then, being that this was not a last minute booking, was a bit disappointed that this was a wheel-chair access room that I'd obviously not requested. I felt like I was thrown wherever they could put me and disappointed in my ONE hotel experience in Greenville.

• Hampton Inn & Suites Greenville-Downtown-Riverplace
  2.410

  I was recently offered a position in Greenville, South Carolina, and I booked a 2 night stay with Holiday Inn Express Downtown so I could look around for an apartment. I checked in on Monday, March 14th, and went out for dinner. When I got back to the hotel the power was out, there had been a small storm. The worker at the front desk assured me that the power would be back on soon. The next morning, the power still was not on, and I had to take a cold shower to get ready to apartment hunt. The manager assured me that full refunds would be issued, and I had nothing to worry about. I checked out of that hotel, and booked a new one after the power still wasn't back on by noon on Tuesday, March 15th. Today, Thursday, March 17th, my debit card was charged two separate times, for a total value of $884.79. This value exceeds the amount that I should have paid, even if I had stayed both nights as I initially planned. As a senior in college, I do not have 900 dollars sitting around in my account, and therefore my account was charged 2 separate overdraft fees bringing the grand total taken from my account to $944.79. What makes this even worse is that the room was booked through Booked.net using a different credit card, the debit card was only presented at check in for incidentals. When I checked the credit card statement, I was charged $373.97--over $1,000 of charges! So I was charged $944.79 on my debit card, and $373.97 on my credit card. After talking to the hotel staff, they are "trying" to straighten it out. I have never had such issues with a hotel before, and I cannot believe a mistake valuing over $1,000 was made so easily by their staff. I hope they get this taken care of, but I will never be staying with a holiday inn express again, and unless you have a thousand dollars to spare for potential mistakes made by the staff, I would recommend you don't either.

• Hampton Inn & Suites Greenville-Downtown-Riverplace
  10.010

  Staff attentiveness

  Better Breakfast selections

• Hampton Inn & Suites Greenville-Downtown-Riverplace
  8.810

  Location

  Extra costs for parking and taxes

• Hampton Inn & Suites Greenville-Downtown-Riverplace
  10.010

  My room had a balcony and the view was excellent.

  Nothing

• Hampton Inn & Suites Greenville-Downtown-Riverplace
  10.010

  Beds were extremely comfortable as they always are, breakfast was better than average, restaurant across the drive excellent, wine at the desk for purchase was very good.

  There was nothing I didn't like. Well,many of the rooms didn't have a great view but that's ok because right outside the door was a beautiful view and walk on the river.

• Hampton Inn & Suites Greenville-Downtown-Riverplace
  9.210

  Bed was comfortable. Great location. Good breakfast.

  Outlets in bathroom didn't work

• Hampton Inn & Suites Greenville-Downtown-Riverplace
  10.010

  Excellent location! Within walking distance to many restaurants, shops, parks, entertainment venues. Friendly, helpful staff. Would stay again in a minute and recommend to everyone.